Bugrocket account holders can setup the Slack integration on the main management/admin page in their accounts. Once configured, Bugrocket will post ticket creation and update notifications to the channel chosen by the user. Included is: - the title (& number) - a excerpt from a comment (if any) - the author (and their avatar) - any change in assignee, status, priority, list That's pretty much it!
Custom chatbot development for messenger platforms